Customer Service

I will mail items within 1-4 days after payment has been processed.
My shipping method is international registered Airmail service. It should normally take between 7 to 21 business days to arrive, but please note that occasionally delivery may take a few more days.

For EXPRESS mail - delivery in 3 business days through "EMS"- please use the "EMS-shipping upgrade" option at checkout.

For EXPRESS mail - delivery in 7 business days through "Eco-Post" - please use the "Eco-Post shipping upgrade" option at checkout.

International customers are responsible for all fees, taxes, and duties/custom charges associated with shipping to their respective countries...

Shipping Terms

Refunds and Exchanges

Your satisfaction is very important to me. If you are unhappy with an item purchased from stock, I will refund your purchase less postage costs if you return it in original condition within 30 days of sale.

Sale items are non-returnable

CUSTOMER SERVICE

Payment

I gladly accept paypal.
Please note: You don't need a paypal account to use paypal. Simply click on the paypal icon at the checkout and then choose your credit card preference and follow the prompts.
Please submit payment immediately upon completing checkout.

Additional Policies and FAQs

As all items are handmade, the item in the photograph may vary slightly from the item you receive.
Please note that colors may vary depending on your computer monitor.
Please take note of measurements on the jewelry description before purchasing. The pictures are taken in macro mode on a digital camera, so sometimes a jewel might seem larger than it is.

Here's a page that will help you to determine your ring size:
http://www.bluenile.com/pdf/bluenile_ringsizer_copyright2008.pdf OR
http://lib.store.yahoo.net/lib/jewelbasket/ring-size-actual-chart.pdf

If you have any questions, please don't hesitate to contact me.